Policy

Shipping Policy

We aim to provide you with the best possible shopping experience. Below you will find all the information you need regarding our shipping policies.

Processing Time:

  • Orders are processed within 3-7 business days.

International Shipping:

  • International shipping rates and delivery times vary by destination. Additional customs fees and import duties may apply and are the responsibility of the customer.

Order Tracking:

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using this number through our carrier’s website.

Pre-Orders:

  • What is a Pre-Order? Pre-orders are items that are not yet in stock but are available for advance purchase.
  • Estimated Shipping Date: The estimated shipping date for pre-order items is provided in the product description. Please note that this date is subject to change.
  • Combined Shipping: If your order includes both in-stock and pre-order items, the entire order will be shipped once all items are available. If you prefer to receive in-stock items sooner, please place a separate order.
  • Cancellations: Pre-orders can be canceled for a full refund any time before the item is shipped. Once the item has shipped, our standard return policy applies.
  • Communication: We will keep you updated on the status of your pre-order and notify you of any changes to the estimated shipping date.

Lost or Damaged Packages:

  • We are not responsible for packages lost or damaged in transit. If your package is lost or damaged, please contact the shipping carrier directly. However, we will assist you in resolving the issue.

Address Changes:

  • Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Order Modifications:

  • Once an order is placed, we are unable to make changes. Please review your order carefully before completing your purchase.

Contact Us: If you have any questions or concerns regarding shipping, please contact us at fkwdit@gmail.com. We are here to help!